5 ms·

It's already rare in San Francisco. The only difference now between taking a taxi vs uber is convenience and price. Those are admittedly huge factors, but witho

by slayed0 11y ago

It's already rare in San Francisco. The only difference now between taking a taxi vs uber is convenience and price. Those are admittedly huge factors, but without the clean vehicles and personable drivers they started out with, my brand loyalty for uber is gone. Lyft seems to have good intentions in this regard so I've been using them exclusively for the last few months. We'll see if they can keep it up.

pki 11y ago
I take uber/lyft/whatever other startup is popping up, over a taxi in SF because I've had so many bad experiences in "traditional" taxis here I can honestly no longer give them a chance anymore. Lying about not accepting cards, refusing me because of where I'm going, threatening me when I ask to use a card, threatening me for a tip, taking 2-3 hours to arrive (if even that). At least the alternative actually gets here, and doesn't attempt to drive circles to run up mileage. I'm not white and I don't care about English, I just want something that isn't trying to scam me: with the startups, I can dispute the charges if any, I have some form of trail in case of problems, and as it's emailed to me they can't just destroy their copy and say nothing happened. None of that exists with a traditional taxi.
- technofiend 11y ago
  What sold me on Uber/Lyft (back when Lyft was still in Houston) was the fact they'd reliably show up when called. Sure, I live in a sketchy neighborhood that's gentrifying, sure I may need a ride at an ungodly hour to the airport (4-6am) but if you agree to come and then don't show... I hacked taxi rides by having my wife drive me to the closest hotel and then making the driver take me home for my wife and our luggage. But yeah the second I could switch I did. They brought it on themselves.
  - pki 11y ago
    Yeah, I'm in the same neighborhood situation and it's pretty much a random dice roll whether they'll actually come or not. Meanwhile, an alternative that consistently arrives? What great bare minimum standards-meeting! I can't believe "arrives when called" is apparently a problem. Especially for things like flights, there's really nothing like them saying they'll come and then not showing up, which makes meeting flight times extremely fun.

by slayed0 11y ago

pki 11y ago

I take uber/lyft/whatever other startup is popping up, over a taxi in SF because I've had so many bad experiences in "traditional" taxis here I can honestly no longer give them a chance anymore. Lying about not accepting cards, refusing me because of where I'm going, threatening me when I ask to use a card, threatening me for a tip, taking 2-3 hours to arrive (if even that). At least the alternative actually gets here, and doesn't attempt to drive circles to run up mileage. I'm not white and I don't care about English, I just want something that isn't trying to scam me: with the startups, I can dispute the charges if any, I have some form of trail in case of problems, and as it's emailed to me they can't just destroy their copy and say nothing happened. None of that exists with a traditional taxi.

technofiend 11y ago
What sold me on Uber/Lyft (back when Lyft was still in Houston) was the fact they'd reliably show up when called. Sure, I live in a sketchy neighborhood that's gentrifying, sure I may need a ride at an ungodly hour to the airport (4-6am) but if you agree to come and then don't show... I hacked taxi rides by having my wife drive me to the closest hotel and then making the driver take me home for my wife and our luggage. But yeah the second I could switch I did. They brought it on themselves.
- pki 11y ago
  Yeah, I'm in the same neighborhood situation and it's pretty much a random dice roll whether they'll actually come or not. Meanwhile, an alternative that consistently arrives? What great bare minimum standards-meeting! I can't believe "arrives when called" is apparently a problem. Especially for things like flights, there's really nothing like them saying they'll come and then not showing up, which makes meeting flight times extremely fun.