For those unaware of Eric Meyer's story, I implore you to listen to Shop Talk Show's interview with him about the general topic of "designing for crisis": http

For those unaware of Eric Meyer's story, I implore you to listen to Shop Talk Show's interview with him about the general topic of "designing for crisis": http://shoptalkshow.com/episodes/161-with-eric-meyer/ http://shoptalkshow.com/episodes/161-with-eric-meyer/ This topic I feel would be dear to many HN readers, as his experience really gets at the heart of design, technology, and the human experience. It raises the question of how important design really is in those key moments of crisis and tragedy, and how we still have a long way to go in our society to optimize for the 5% of experiences that fall outside of "the happy path" (double entendre). Hearts out to Mr. Meyer for his loss.