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Did not abandon. Still support it. Was a Gen 1 product for sure. Ring is our V2 and so far has been very well received, great reviews and very happy customer
by jsiminoff 11y ago
Did not abandon. Still support it. Was a Gen 1 product for sure. Ring is our V2 and so far has been very well received, great reviews and very happy customers.
We did do a $99 upgrade for everyone that had bought a Doorbot .
- NotHereNotThere 11y agoI've read a lot of the reviews on the DoorBot Amazon page, and frankly, I would think twice about buying Ring. Not because of the many problems with the software/hardware that DoorBot suffered, but the lack of response from your customer service reps. Not sure if you personally read them, but customer service unresponsiveness is a common theme in those 1-2 star reviews. Have you done anything to address this problem? DoorBot was your first gen product; you HAD to expect problems and made sure people were being responded to. Edit: forgot a word.
- konradb 11y agoRing is on my list for later this year; I look forward to trying it. I was going to go for Doorbot but the bad reviews had put me off. I don't see the same reviews for Ring. Best of luck :)
- djrogers 11y agoI never got a $99 upgrade offer - paid full price after never being able to get my doorbot working properly (802.11b only? Really??). Ring has been a little better, but still get a black screen far more often than I'd like, and 3-5s latency on audio for a local wifi device is rather frustrating.