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I've found that just having folks enter free-form information works amazingly well too. The caveat is that you have to make sure error handling sucks a bit les
by nrr 17y ago
I've found that just having folks enter free-form information works amazingly well too.
The caveat is that you have to make sure error handling sucks a bit less; otherwise, you run into people getting frustrated that their country isn't listed or that they're using a foreign name for it or similar.
... or maybe you could dump those cases into a customer service bin straight away and have those folks talk to a real human to straighten things out.