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> Remember, people in support are used to a somewhat hostile tone. My experience is that support personnel often get worn out by so many hostile interactions a
by hackuser 11y ago
> Remember, people in support are used to a somewhat hostile tone.
My experience is that support personnel often get worn out by so many hostile interactions and become more reactive to them.
- Quarrelsome 11y agoand that's the difference between someone good at the job and someone average.