If Google improves their customer service, I would give them a shot. Their domain name register seems to function well. Personally, I don't have any loyality

If Google improves their customer service, I would give them a shot. Their domain name register seems to function well. Personally, I don't have any loyality to Amazon. It's just another big company who slowly raised their prices, along with spotty customer service. I don't know why companies get to a certain level of success and change--thinking customers won't notice? I saw this happen to Costco. They changed their "complete customer satisfaction policy" and they did me a favor; I only buy what I need from the store. Not just electronics, but every product is affected. They still sell grey market luxury watches--that you can't return, and if they break--Costco Horologists repair them. The manufacturer wants nothing to do with watches bought at Costco. Products bought at Costco are scrutinized by a low level employee when you return an item. If you are a dramatic person the store manager might overrule the counter person. It's just not worth the effort anymore. I will take Costco to court when my Omega stops working--just on principle. "It's a great deal sir. If it stops, just return it. It's a no brainer. That's what's great about our store!" So bring on the competition! I don't buy like I used to. My purchases right now are for survival.