Absolutely... as others here have said, if you don't have people who want to think, then no amount of process can save you. You only have deal with any official

Absolutely... as others here have said, if you don't have people who want to think, then no amount of process can save you. You only have deal with any official bureaucratic process or government department to see that. From my POV, a minimum amount of process is useful to keep things on the rails when the pressure goes on, so people don't end up doing things wrong. After all, unit tests, git and CI are 'process'...