Agreed. Anything else is a waste of time, and usually leaves me with more questions than answers. At the same time, the quick and efficient version can still b

Agreed. Anything else is a waste of time, and usually leaves me with more questions than answers. At the same time, the quick and efficient version can still be presented in a positive - or at least nonnegative - way, which I think OP mentions: "callous indifference" is indistinguishable from "mean", for many people, which makes it difficult to work together.