I think kindness comes in two steps. (1) Empathy. Think about what the other person is thinking and feeling. Think about how your words and actions can affect t

I think kindness comes in two steps. (1) Empathy. Think about what the other person is thinking and feeling. Think about how your words and actions can affect them either positively or negatively. (2) Implementation. When you speak or act, make others' desires or happiness a priority even if it conflicts with your own to some extent. How you manage that tradeoff is of course up to you.