Good for you Boz! Some people go their whole lives without learning that lesson. One of my favorite pieces of advice I ever received was "be direct, be specific

Good for you Boz! Some people go their whole lives without learning that lesson. One of my favorite pieces of advice I ever received was "be direct, be specific, and be non-punishing." At the time, I thought it was trite advice, but its one of the more useful tidbits I've heard.