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Yeah, it's tough to find a balance with freemium pricing. The restrictive free account is one of the reasons we introduced the 30-day money-back guarantee. It's
by nkohari 17y ago
Yeah, it's tough to find a balance with freemium pricing. The restrictive free account is one of the reasons we introduced the 30-day money-back guarantee. It's actually baked into the software, so if you cancel your account (or downgrade to the free plan) in the first 30 days, it automatically refunds your money.
We have considered adding one collaborator to the free plan. We've taken the stance of starting with it very restrictive and then sizing it up if necessary, because it's much harder to go the other way and take things away from users. :)