I would call it "honesty", and it's very refreshing that they not only acknowledge the problem but offer a solution. Making fun of them for this is punishing go

I would call it "honesty", and it's very refreshing that they not only acknowledge the problem but offer a solution. Making fun of them for this is punishing good behavior and providing ammo to any number of marketing people at MS who would rather the company never admit that anything is wrong, ever.