its pretty simple, there is obviously a very ingrained faith in the standard organizational structure w/ management, staff. its so obvious that is how things sh

its pretty simple, there is obviously a very ingrained faith in the standard organizational structure w/ management, staff. its so obvious that is how things should be (its "fundamental"), that its difficult to consider that belief is possibly also a matter of faith, even if that standard structure was itself emergent in some respects. its possible the commenter i was responding to was referring more to the "rah rah" aspect of zappos as a whole, rather than religious zeal re: this new organizational concept. those are different things in my mind, also both are exhibited by the directive "to all employees: read this book and indicate you have done so". anyway it isnt a comment on whether or not the zappos idea itself is useful and/or just another fad coated with new terminology (i have no idea). just that when you can identify someone else as engaging in religious zealotry, its fun to consider what that zealotry is being compared to, which probably turns out to be something like "everybody knows its supposed to be this way", aka. some sorta implicit religion.