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It's interesting to note that these come from various ex but also current employees. Talks a lot about the culture over there. > "The random mass firings of 20

• bane 11y ago
  And pretty much all of the kinds of obvious things that you'd expect to see in a "self-organizing" environment are called out. - de-facto hierarchy takes its place (at valve it seems that there are several overlapping hierarchies, all of which are toxic) - highly centralized power at the top results in the de-facto highest people jockying for favor and acting as gatekeepers - innovation stops - complex projects take forever - risk taking gets turned into position jostling - unclear structure leads to unclear reviews - nobody to resolve disputes - secrets and rumors dominate information flows - these problems remain unacknowledged Look at reviews for other large flat organizations and you'll see the same issues echoed over and over again. Anybody who's worked for a reasonably sized "flat" org will recognize all of these problems as persistent and near universal. Zappos will be no different. It's just a terrible way to organize labor.