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I just finished Tony's book "Delivering Happiness". I admire how positive and optimistic he is. And I even agree with forcing self improvement on the employees.
by kelukelugames 12y ago
I just finished Tony's book "Delivering Happiness". I admire how positive and optimistic he is. And I even agree with forcing self improvement on the employees.
But he also stresses running the company like a family aka cult. One of the advantages of moving to Vegas from SF was the employees were forced to spend more time together. He even said Zappos is his tribe. I wonder how these experiments would fare at a larger company.
- eplanit 12y agoHenry Ford was a leader in this area. At the time he was praised for it; then as social values evolved he came to be vilified for such practices. https://www.thehenryford.org/research/englishSchool.aspx https://www.thehenryford.org/research/englishSchool.aspx
- lojack 12y agoYeah, I read this article and for whatever reason had a sense of this being very cult-like. The terminology being used is similar to how cults load the language to make everyone feel like they are part the in-crowd. And, his offer to pay severance to anyone who wanted to quit just felt like how a cult leader will say "the door is always open if you want to leave." Of course, he isn't actually building a cult, but I find the similarities of indoctrination very interesting.
- AceJohnny2 12y agoThey are provenly-effective techniques to make a disparate group of people work towards a common goal... Whether the techniques and the end-goal are good or bad is left as an exercise to history :)