I'm guessing the Apple employees who were recommending your product were neither executives nor part of the legal department. I wouldn't expect Joe Smith in cu

I'm guessing the Apple employees who were recommending your product were neither executives nor part of the legal department. I wouldn't expect Joe Smith in customer service to be aware of Apple's trademark policies. Steve could have been more tactful, I suppose, but he at least took the time to respond, and gave you an honest, direct answer at that.