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I think you're underestimating the power of leadership. Of course, replacing one person in a large organization isn't going to make a huge difference statistica

I think you're underestimating the power of leadership. Of course, replacing one person in a large organization isn't going to make a huge difference statistically, but it makes an enormous difference if that person is directing all of the other people. If there are 4,000 people towing a ship, a change in the captain could change which way they're rowing.

smitherfield 12y ago
Or, to use a real-world example, does it matter who is President of the United States? The federal government employs 4 million people, and the President has far less control over them than a CEO has over their employees.
wpietri 12y ago
If we were towing ships, that would make sense to me: the task is simple enough that one person can understand what's going on, and the 4000 people might as well be 4000 chimps or 4000 engines. But that's not Twitter's situation. Note also that there's an enormous difference between leadership and direction. MLK for example led many people but directed few of them. I think the former is important but rarely happens precisely because CEOs can just direct people and get apparent compliance.