I'm not sure whose call it was for ESU to have these duties, but it probably was sold as increased neighborhood coverage, the same way engines do CFR until the

I'm not sure whose call it was for ESU to have these duties, but it probably was sold as increased neighborhood coverage, the same way engines do CFR until the real experts show up. Though I've had good experiences with them, I imagine there could be a lot of problems if their books assign them different tasks that conflict with us (I don't know what they learn). As far as the "car dropping" goes, there's no excuse for that ;).