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Hi calcsam! Eric w/ Paribus here. Slice does some similar things (track purchases via email, promise to send price drop alerts, etc.). I wanted to love their
by ericglyman 11y ago
Hi calcsam!
Eric w/ Paribus here. Slice does some similar things (track purchases via email, promise to send price drop alerts, etc.).
I wanted to love their product when I first used it, but found myself dissatisfied for a few reasons:
1. I personally have never actually received a price drop alert. (Could just be me, but many items that I've bought since being a member have dropped in price)
2. Just receiving a price drop alert leaves a lot of user pain. You still have to take the time to go back/forth with customer service for unclear benefit (not all price drop claims work), and for most price drops it simply isn't worth the hassle.
3. Most importantly, their actual revenue-driving business is fundamentally different: http://intelligence.slice.com/ http://intelligence.slice.com/ Your data is the product that they sell to advertisers (and likely use for Rakuten, a major Asian eCommerce player and owner of Buy.com).
We designed our business to make money only when we make you money first. Its a small but important difference, but we think that aligning our interests fully with our users will make all the difference in making our product far more useful for consumers in the long run.