Heh, maybe I'm neurotic, but I actually hate it when they do that. I'd much rather they tell me something like "We can probably get you a car in about ten minu

Heh, maybe I'm neurotic, but I actually hate it when they do that. I'd much rather they tell me something like "We can probably get you a car in about ten minutes, and we'll call to confirm or update that in two," if it were more reliable.