4 ms·
Is this actually a password or something closer to a PIN? I don't know that there's anything wrong with not cryptographically mangling a PIN since there are so
by andrewstuart2 12y ago
Is this actually a password or something closer to a PIN? I don't know that there's anything wrong with not cryptographically mangling a PIN since there are so few combinations in the first place. I think the SOP in most cases (my bank, for one) is to use multiple forms of ID verification (last 4 of social, birthday, and PIN, e.g.).
Whoever runs their twitter also later claims that this account password is different than their online password, which seems to support that it's more of a PIN than global password. I'm not a Virgin employee or customer though, so I'm not sure if this is the case or not.
- lcmatt 12y agoCorrect, it's just a simple way to verify you're the account holder. Saves asking for DOB, address, account number which are more accessible.
- m_t 12y agoWhenever I need to call Virgin to try and get some info, I need to: - Type in my account number - Wait for an agent - Get an agent. Give my name and account number - Explain my problem - Get transferred to another agent - Wait - Get an agent, give my account number - Give the third letter of my password (which got me confused, as I thought they were asking for my account password) - Explain my problem - Get transferred to another agent - Wait - Get an agent, give my account number In the end, I talked to three persons, in the same company, and gave 4 times my account number, and one time my "password". Can confirm, does not save time at all! Note: this is for Virgin Media UK. Did not experience that with Virgin Media in Canada.