This is an international thing - I'm with Virgin Mobile in Australia and the "Forgot Password" button sends me my password in plain text (which is, even better,

This is an international thing - I'm with Virgin Mobile in Australia and the "Forgot Password" button sends me my password in plain text (which is, even better, only allowed to be numbers, and only 6 of them! Guessing 10^6 numbers doesn't take long) This is known since at least 2013: http://www.kitguru.net/gaming/security-software/jon-martindale/virgin-media-stores-phone-authentication-passwords-in-plaintext/ http://www.kitguru.net/gaming/security-software/jon-martinda... Edit: Others are saying this is for the "phone verification password", but my password is to log into the online account to pay my phone bill.