Just out of college I did a short stint at a staffing agency doing outside sales. It was a highly competitive environment with a lot of personalities. On top of

Just out of college I did a short stint at a staffing agency doing outside sales. It was a highly competitive environment with a lot of personalities. On top of that the average age in the office was probably 23-24 and it was almost everyone's first real job. You would think this environment would be a hot bed for miscommunications and drama. Oddly enough, there never really was much drama in the office. The company had an extreme focus on metrics, they measured everything and benchmarked everyone (# of meetings/wk, calls/wk, forms submitted, time spent on email, etc.). Every 3 months they also brought everyone in the office into a room and we would all go around and say one good thing and one bad thing about each other to the entire group. This brought a lot of the miscommunication out into the open and helped get everyone on the same page. The company made it to a billion dollars in revenue in under 10 years so they were definitely on to something. I have never been in a sales environment since where communication and understanding were that well maintained.