We've also had a web service that grew slower and slower, until the web server was restarted. But I tracked it down to this gem: http://bugs.otrs.org/show_bug.c

We've also had a web service that grew slower and slower, until the web server was restarted. But I tracked it down to this gem: http://bugs.otrs.org/show_bug.cgi?id=9686 http://bugs.otrs.org/show_bug.cgi?id=9686 (P.S. the link to the pull request in the bug tracker is wrong, because the repo was once deleted and re-created, losing all the old pull requests).