Near the end Congressman Hurd asks the revealing question: "What exactly is the FBI asking for?" This is the classic programmer-and-requirements problem. Ms.

Near the end Congressman Hurd asks the revealing question: "What exactly is the FBI asking for?" This is the classic programmer-and-requirements problem. Ms. Hess and Mr. Conley have very reasonable-sounding aims, but: they're impossible. That's all there is to it.