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> evidence suggests that the cyber criminal accessed servers that contained some of our customers’ recipient email lists/addresses and customer contact informat
by rubbingalcohol 11y ago
> evidence suggests that the cyber criminal accessed servers that contained some of our customers’ recipient email lists/addresses and customer contact information. We have not found any forensic evidence that customer lists or customer contact information was stolen.
Which doesn't mean the customer list data wasn't stolen. The wording on this is too cute. Accessing data from privileged accounts doesn't necessarily leave evidence, depending on the type of system access or server logging involved.
I think SendGrid should clarify what could have happened here, worst case.
- noir_lord 11y agoThought exactly the same, they lost me as a customer over the wording on their released statement and email. Hell it wasn't instantly clear why you needed to reset your password and the link to make it clear was way smaller than the link to do anything else, pretty dirty pool.