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> Existing solutions for combating spam must be sufficient to classify those mails and throw them away or send out the boilerplate message the support staff wou
by reitanqild 12y ago
> Existing solutions for combating spam must be sufficient to classify those mails and throw them away or send out the boilerplate message the support staff would have sent otherwise.
Except maybe (I haven't tried contacting them) Valve isn't the kind of company that annoys customers even more by bulk classifying their mails and sending generic spam back?
- Lockyy 12y agoWell based on their support system I would be surprised if they were opposed to sending out automated messages on principle. From what I've heard however the emails may have been answerable/seen by non-support within the company meaning expensive developer time may have been used on reading and replying to emails.
- speeder 12y agoThe thing is: Gabe Newell put his personal e-mail account on some games (I remember seeing it in HL2), and promised to read all those he can, even if he does not reply... I think that mass deleting e-mails would be noticed by the people e-mailing Gabe...