Corporate failures to make good technology choices should not be conflated, as they are here, with being unable to look at YouTube at work. The fact of the mat

Corporate failures to make good technology choices should not be conflated, as they are here, with being unable to look at YouTube at work. The fact of the matter is that 90% of office workers shouldn't be using their office computers for general-purpose computing. They shouldn't be stifled from taking initiative by the IT department, but neither can they be allowed to jeopardize the electronic security of the entire organization. In short, the real problem is that many IT departments are complete failures, for a whole host of reasons. Duke University is the only large organization that I have ever encountered with a really well-run IT group. Two years after I graduated, management decided to outsource @duke.edu email to Sun. There was a nearly week-long unscheduled outage, and many people lost their email archives (some going back 10 years or more). (In fact, they seem to be having another serious problem right now): http://it.pratt.duke.edu/aggregator/sources/1?from=60 http://it.pratt.duke.edu/aggregator/sources/1?from=60)