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The sentiment probably comes from experiencing Valve's customer support, which is a lot like Google's - either - the automated system solve your problem, or -
by okasaki 12y ago
The sentiment probably comes from experiencing Valve's customer support, which is a lot like Google's - either
- the automated system solve your problem, or
- you have enough influence to generate bad press for them, or
- your problem will most likely be ignored.
- lsaferite 12y agoGabe has acknowledged how horrible the customer support is and they are, supposedly, working on a solution. I count myself fortunate to have never needed to interact with the customer support. <knocks on wood>
- suby 12y agoThe time for a solution was ten years ago. It has always been quite bad.