I've heard about (but not yet read) studies indicating a similar relationship between patient satisfaction and outcome for medical professionals to the one betw

I've heard about (but not yet read) studies indicating a similar relationship between patient satisfaction and outcome for medical professionals to the one between student satisfaction and outcome. There's a pretty strong negative correlation between the two. Frankly, I'm not surprised. Back when I was TAing and tutoring, it was pretty clear to me that a great many students just wanted the high mark, and were much less concerned with how they got it. And I've had way too many conversations with people complaining about a doctor refusing to prescribe antibiotics for a viral infection.