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It seems success has gone to their heads. Jerking your users around is a very bad idea. Building an expectation that your app does one thing and then pulling th
by jcoffland 12y ago
It seems success has gone to their heads. Jerking your users around is a very bad idea. Building an expectation that your app does one thing and then pulling the rug out destroys trust when trust is the most valuable asset you have. These guys seem to think they are so awesome that they can do this and get away with it. Their conviction that Foursquare must build the app that only they can envison or it will never get built is nonsense. Someone else will come along and build it. They might not build precisely the same thing, but play fast and free with the trust of your userbase and someone will eat your lunch.