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CapitalOne has the most secure password system
- coreyp_1 12y agoOuch! This means that they are storing your original password in plaintext somewhere, and that is definitely NOT best practices!
- loganfsmyth 12y agoMaybe it's only a hashed version of the characters? :P
- lappa 12y agoThey may be storing the three characters as a hash separately, not that that is much better.
- bjacokes 12y agoFidelity's phone system lets you authenticate by typing your password on the phone keypad. On the plus side, this is probably the only time I've understood the technical reason behind a limited password alphabet.
- BenTheElder 12y agoWhy would anyone think this was a good idea?
- toromei 12y agoThis is the definition of 'security theater': take off your shoes, spin around, hop on one foot. Many consumers mistake having to jump through hoops over a flaming pile of poo for 'more secure'. So it goes. :( Edit: I'm a U.S. CapitalOne customer, and I just know that if they do that to my login, I will close my account faster than you can say, “Warning: do not tick”. Good security doesn't need to be a hassle. And I'm happy to find another company that actually understands that.
- BenTheElder 12y agoHonestly don't all of the US banking and credit card companies do this sort of 'security theater'? While this seems pretty absurd, I'm not aware of any that don't have mediocore to poor password practices.
- toromei 12y agoSimple.com is pretty awesome. I'm sure there are others as well, but yes -- they are in the minority. :/
- LeoPanthera 12y agoIn my experience, most UK banks do the same thing. Their excuse is that it prevents keylogger attacks. I do not know enough to say whether it's an acceptable trade-off or not.
- adrianpike 12y agoSeeing as I've been the victim of a half dozen or so password leaks, one credit card clone, and not a single keylogger attack, I'd probably err on the side of secure password storage, but that's just me.
- cerocool 12y agoMeanwhile, users actually type full password into the username field so they find the required characters by index, then delete it before submitting the form.
- Splendor 12y agoI think it's important to call attention to these issues, but can we change the sarcastic title?
- TheRealPomax 12y agoI see no reason to? This is a UK bank, not observing security, UK levels of sarcasm are entirely in order.
- bcg1 12y agoIs there another step after this one? Or does this get you in?
- krallja 12y agoHSBC has this: single-letters from your "secret word", in addition to an actual full passphrase.
- brechmos 12y agoThat is going to make lastpass hard to use for the site.
- sprkyco 12y agoIt also appends some garbage to the username, validates it and then proceeds with the random char grab....weird var results = document.cookie.match ( '(^|;) ?' + "Username" + '=([^;]*)(;|$)' );
- cerocool 12y agoSome sort of bs client-side salt?
- jdefelice 12y agoI remember awhile back I created a CapitalOne account and I put in a long password which it excepted, when I tried to login it wouldn't work, so I reset my password very carefully typing it. The password reset was successful, I tried to login and nope, didn't work. Third time reset I realised they have a max password length and were truncating my password as my original password was past their max length but would except, truncate without telling me and store it. This was the CapitalOne in the US.
- willglynn 12y agoAlso, they don't support any kind of two-factor authentication, and have no plans to add that: https://twitter.com/AskCapitalOne/status/504679257239719938 https://twitter.com/AskCapitalOne/status/504679257239719938
- toromei 12y agoMaybe they think 'tick the box' and 'enter character N from your password' are additional factors. :p