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Their support for the Nexus line of phones has been outstanding. Anyone can phone and speak to real humans with good tech knowledge, arrange a free replacement
by tonyhb 12y ago
Their support for the Nexus line of phones has been outstanding. Anyone can phone and speak to real humans with good tech knowledge, arrange a free replacement for (first time) cracked screens, and get next day replacements.
I have no doubt that the support for this will be as good.
Now, their automated side of advertising is crappy unless you're a large spender, but then that's just economies of scale.
- eli 12y agoIt's been a while, but even spending 5 figure a month, I found it difficult to get quality support from AdWords.
- peeters 12y ago> Their support for the Nexus line of phones has been outstanding That hasn't been my experience, particularly with this issue: https://code.google.com/p/android/issues/detail?id=82949 https://code.google.com/p/android/issues/detail?id=82949 Basically you have to roll a dice whether you'll have sound in voice calls on a Nexus 4 running Lollipop. 500 comments, 1200 stars, and the issue is simply closed as "wrong forum" with no other comment than "contact customer support". I mean, I'm glad that Google supports so many camera features, as that's clearly the most important function of a Nexus 4, but at the end of the day I still expect my phone to be able to, you know, make voice calls. Related HN discussion: https://news.ycombinator.com/item?id=8898669 https://news.ycombinator.com/item?id=8898669