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You can track anywhere. JIRA is good. Google Docs works too. UserVoice if you want it public. Record customer contact information at all times so you can follo
by sunir 12y ago
You can track anywhere. JIRA is good. Google Docs works too. UserVoice if you want it public. Record customer contact information at all times so you can follow up.
The logout page is a good place to ask as well.
Most customers get frustrated when requests go into the trash can. It is important to show progress against requests. Simply referring to the request system in feature announcements is sufficient. "We had 18 requests for FizzBuzz. After talking further with customers, we designed..."
- harisb2012 12y agoBut there is no software just for features tracking, right?
- archinal 12y agoYou can certainly use JIRA just for feature tracking if you like - it even lets you let your customers view progress/comment on the issues themselves
- harisb2012 12y agoYes, but you have to pay whole product JIRA to use it. Do they have option to embed it to my website? That's what I need.
- deleted 12y ago[deleted]