I think one of the basic optimizations that Twitter could implement would be to implement opt-in real identity and filtering. I use my real name on twitter. I

I think one of the basic optimizations that Twitter could implement would be to implement opt-in real identity and filtering. I use my real name on twitter. I also use my real face. If I could check a box that basically said 'filter out anyone not doing the same', Twitter would be a much kinder place from my perspective. If not that, I would even take a filter that cut out all accounts less than a certain age (not user age, I'm talking about account creation date). Most of the trolls are on brand new accounts that are a few hours/days old, and have few followers. "Don't feed the trolls" puts the onus on the victim to constrain their reactions after being trolled. But "don't give the trolls any attention" is very workable. If I don't hear/see the trolls, then they may as well not exist. I think knowing that you are not actually trolling anyone will reduce a lot of the trolling.