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> two days a month of guaranteed availability, $3k a month How do you manage this wih multiply clients? Heartbleed comes out, and all of your clients want two

• tptacek 12y ago
  Typically, the terms of a retainer include committed response times and notice requirements from customers. The shorter, truer, but less useful answer is that by the time you have so many retainers that collisions occur, you've also begun hiring other consultants to work for your practice on a W2 basis.