I think it is okay for Google to send you that one answer so that you no longer need to do anymore searching. They scour the web and extract the simple answer

I think it is okay for Google to send you that one answer so that you no longer need to do anymore searching. They scour the web and extract the simple answers that you require. (Google Customer Service: Did you find what you were looking for?) YES! There are other websites that do this as well, and do it better, but they should be leaping to more complicated stuff once they have "plucked the low hanging fruits" for the establishment of their services. This is the kind of democratization of knowledge and resource that the open web is all about.