Oh, c'mon. Email is hardly bulletproof and it's fine. SLAs are almost worthless. You really think a few bucks to a handful of whiners is going to change a compa

Oh, c'mon. Email is hardly bulletproof and it's fine. SLAs are almost worthless. You really think a few bucks to a handful of whiners is going to change a company's uptime approach? No way. SLAs are for old school, fat cows who are always looking for someone to chew out.