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Yeah yeah. But none of that has anything to do with typing an app's entire name in the search bar and getting a ton of garbage unrelated results. Discovery bein

Yeah yeah. But none of that has anything to do with typing an app's entire name in the search bar and getting a ton of garbage unrelated results. Discovery being broken is not really a "commoditize the complements" play, it's just bad UX.

deleted 12y ago
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walterbell 12y ago
Dark patterns ("bad UX") and broken discovery are a means to the end of "commoditizing the complements".
- eridius 12y ago
  Bad UX in an Apple component is not a "dark pattern". It's just, well, bad UX. Knowing Apple, knowing its history and people that work there and the things they care about, I think Apple is incapable of deliberately producing a bad UX. When it happens, it's caused by other factors rather than being an explicit decision. In the case of App Store discovery being broken, I think it's caused by the fact that the App Store seems to be run largely the way the Music Store is run (with the addition of app review), and nobody complains about search / discovery in the Music Store, but it just so happens that the infrastructure and design around the music store doesn't work quite so well when applied to apps.
  - walterbell 12y ago
    Why do you think there is no visible investment/improvement in App Store UX, from the world's premier design proponent?
    - eridius 12y ago
      Because the people that care about design don't really care about the App Store (they care about products instead), and the people that run the App Store don't really have an incentive to try and make dramatic changes in something that, from their perspective, is wildly successful. Change might break things, especially when operating on the scale that Apple is (just think of what the load must be on the App Store).
      - walterbell 12y ago
        Apple executive leadership is responsible for successful change in all departments, they could make this a priority if they wanted.
        eridius 12y ago
        That's true. And if you care about this issue, you could try appealing to Apple executive leadership (emailing tim cook, or running a PR campaign designed to get Apple executive leadership to see your arguments).
        walterbell 12y ago
        Alternately, one could invest in startups that solve this problem.
    - nkurz 12y ago
      I don't know how much has come from it yet, but here's some an example of some investment: "Apple Acquired Search Startup Ottocat To Power The ‘Explore’ Tab In The App Store" http://techcrunch.com/2015/04/06/ottocat-apple/ http://techcrunch.com/2015/04/06/ottocat-apple/

deleted 12y ago

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walterbell 12y ago

Dark patterns ("bad UX") and broken discovery are a means to the end of "commoditizing the complements".

eridius 12y ago
Bad UX in an Apple component is not a "dark pattern". It's just, well, bad UX. Knowing Apple, knowing its history and people that work there and the things they care about, I think Apple is incapable of deliberately producing a bad UX. When it happens, it's caused by other factors rather than being an explicit decision. In the case of App Store discovery being broken, I think it's caused by the fact that the App Store seems to be run largely the way the Music Store is run (with the addition of app review), and nobody complains about search / discovery in the Music Store, but it just so happens that the infrastructure and design around the music store doesn't work quite so well when applied to apps.
- walterbell 12y ago
  Why do you think there is no visible investment/improvement in App Store UX, from the world's premier design proponent?
  - eridius 12y ago
    Because the people that care about design don't really care about the App Store (they care about products instead), and the people that run the App Store don't really have an incentive to try and make dramatic changes in something that, from their perspective, is wildly successful. Change might break things, especially when operating on the scale that Apple is (just think of what the load must be on the App Store).
    - walterbell 12y ago
      Apple executive leadership is responsible for successful change in all departments, they could make this a priority if they wanted.
      - eridius 12y ago
        That's true. And if you care about this issue, you could try appealing to Apple executive leadership (emailing tim cook, or running a PR campaign designed to get Apple executive leadership to see your arguments).
        walterbell 12y ago
        Alternately, one could invest in startups that solve this problem.
  - nkurz 12y ago
    I don't know how much has come from it yet, but here's some an example of some investment: "Apple Acquired Search Startup Ottocat To Power The ‘Explore’ Tab In The App Store" http://techcrunch.com/2015/04/06/ottocat-apple/ http://techcrunch.com/2015/04/06/ottocat-apple/