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It would be hard to prove carriers are conspiring to inflate date charges incurred by user error. The placement of the services could just as easily be a ploy t
by jsz0 17y ago
It would be hard to prove carriers are conspiring to inflate date charges incurred by user error. The placement of the services could just as easily be a ploy to legitimately lure customers in. The early termination issue though is a bit more complicated. If the carrier is going to subsidize the phone hardware through a contract they obviously need to have a termination fee. The exact amount of the termination fee is the tricky part. It would be nice if it had some basis in reality such as the true subsidized cost of the phone hardware varying by handset model.
- pyre 17y ago> It would be hard to prove carriers are conspiring to inflate date charges incurred by user error. The placement of the services could just as easily be a ploy to legitimately lure customers in. I find it more likely that the expensive services are placed up-front to draw in users. They just happen to serve a secondary role by pulling in revenue through accidental usage. Now, the carriers have to realize that they have all of this extra revenue coming in from accidental usage. They probably all actively choose to ignore it. "Why should we spend the time and effort to change something that will make us less money?" That is the unethical part. If they know that they are profiting off of their customers in such a way, but decide to turn a blind eye to it because the money is 'rolling in,' then they've definitely crossed the line.