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> I've never seen a place with an undeserved good/bad reputation. I've seen dozens. It happens in smaller towns, and smaller markets in large cities.
by arbitrage 12y ago
> I've never seen a place with an undeserved good/bad reputation.
I've seen dozens. It happens in smaller towns, and smaller markets in large cities.
- raverbashing 12y agoWell, if you have few reviews the average is going to be skewed. Now, Yelp is a marketing tool, it brings people in, if there's already an established customer base, it's irrelevant, same thing if it's a "Maltese Falcon specialist", the market between specialists and service buyers is so small that people don't even bother with a review. And even that is skewed by the ones that reject everything, and the fake positive reviews (and people with no idea on what they're reviewing)
- ghaff 12y agoThe average won't necessarily be systematically skewed but a couple of random (or not so random) reviews of a restaurant or a service means they're not worth much. (Obviously it's somewhat different when the reviewer is an "expert" critic but even then they're outliers.) Out where I live the restaurants, such as they are, don't get a lot of reviews on Yelp so the results don't mean a lot.