At minimum, since you're in a hole, stop digging. If you've got fake names on your website, I second makecheck's advice to use "support@", "sales@", etc. inste

At minimum, since you're in a hole, stop digging. If you've got fake names on your website, I second makecheck's advice to use "support@", "sales@", etc. instead. Transitioning out of fake names with customers you have an established relationship with may be a little more difficult.