I don't recommend starting out on a deceptive foot. This will probably be discovered eventually, and may lead people to wonder what else you've been deceiving

I don't recommend starting out on a deceptive foot. This will probably be discovered eventually, and may lead people to wonder what else you've been deceiving them about. It's okay to have virtual E-mail addresses like "support@yourcompany.com", etc. for each category. But don't make them actual staff names. When you say you can't afford people, do you mean full time, or at all (e.g. contractors)? Maybe you can find someone willing to work on something you need, which would give you a break. Then again, contractors can be expensive, so this would be a short term thing.