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Exactly, Amazon understands and targets the majority, and they wind up very satisfied. This article lost me at "you’ll find hundreds and hundreds of people aski
by hyperbovine 12y ago
Exactly, Amazon understands and targets the majority, and they wind up very satisfied. This article lost me at "you’ll find hundreds and hundreds of people asking, begging for Amazon to change this." Ooh, hundreds! Amazon has manufactured at least 10 million kindles by now.
- mark-r 12y agoThe point is that the product would be better for those millions of people too, they just don't realize it enough to ask. The same way people didn't realize they wanted an iPhone until Apple invented it - people were quite happy with their Blackberries.
- encoderer 12y agoI think Steve Jobs would say that by making a product beautiful enough to satisfy enthusiasts, you'll satisfy millions of consumers as well. They probably can't put their finger on exactly what makes it better, it just feels good.