3 ms·
$1200/year, not per month, and according to this tweek the business had "tanked" in recent years: https://twitter.com/monstro/status/585797874300035072 https://
by lobster_johnson 12y ago
$1200/year, not per month, and according to this tweek the business had "tanked" in recent years: https://twitter.com/monstro/status/585797874300035072 https://twitter.com/monstro/status/585797874300035072.
Edit: Actually $1200/month according to the pricing page, nevermind. That's insane, and way above competitors like ZenDesk.
- tptacek 12y agoAre we thinking of the same Zendesk? The Zendesk I know is a public company with 9-figure topline revenue.
- lobster_johnson 12y agoAccording to the pricing page, Get Satisfaction's only public pricing is the $1,200/mo subscription. ZenDesk starts at $25m/agent for the community solution. Granted, they are slightly different products; I was just grabbing the nearest competitor I could think of. (They're in the same space, though, and competing directly for the community/knowledge base part of their products.)
- tptacek 12y agoI think we can safely assume GetSatisfaction didn't have 9-figure revenue.
- lobster_johnson 12y agoTo be sure, but that wasn't really my point. $1,200/mo for such a simple product seems excessive.
- blumkvist 12y agoI think we can safely assume that the grass is green.
- moe 12y agoIt must have tanked pretty damn deep then... How many customers at $1200/mo per shot do you need to feed 9 employees?
- andyhite 12y agoDefinitely more than 9 employees at GS - there are about 40.