Also by Clay Shirky, and very much worth reading: Healthcare.gov and the Gulf Between Planning and Reality https://news.ycombinator.com/item?id=6770039 https:

Also by Clay Shirky, and very much worth reading: Healthcare.gov and the Gulf Between Planning and Reality https://news.ycombinator.com/item?id=6770039 https://news.ycombinator.com/item?id=6770039