4 ms·
"2) Do more to cut costs, companywide. (“The most valuable long-term dollar to an organization with declining revenues is a dollar you don’t spend.”)" This one
by stuart78 12y ago
"2) Do more to cut costs, companywide. (“The most valuable long-term dollar to an organization with declining revenues is a dollar you don’t spend.”)"
This one worries me. I don't have better proposals to save the industry, but we keep redefining coverage to be less direct and less expensive and we all end up paying for this by being further removed from news as it happens.
As a digital-only subscriber, I find NYT's current subscription model bizarre. For the base ($20/mo) tier, I get access to web and iPad but not iPhone (which costs an additional $10). This structure means I use and value the service less, making me more likely to cancel. Feels like a business model that privileges their needs over their customer's experience. And as a result, I opine that it is not likely to meet their expectations. I'd rather see an attempt to broaden the subscription base by aggressively lowering the cost ($7.99) and aggressively expanding the entitlement (sub includes crossword, for example).