1) Don't underestimate the Human Connection factor. You've got to learn how to take your peoples emotional temperature and deal with it. Recommend Stuart Diamo

1) Don't underestimate the Human Connection factor. You've got to learn how to take your peoples emotional temperature and deal with it. Recommend Stuart Diamond's Getting More >https://www.youtube.com/watch?v=ZOZo6Lx70ok https://www.youtube.com/watch?v=ZOZo6Lx70ok 2) In dealing with individuals Competencies & Skills, wish I found the FYI Book much earlier: http://www.amazon.com/gp/product/0974589233/ref=x_gr_w_bb?ie=UTF8&tag=httpwwwgoodco-20&linkCode=as2&camp=1789&creative=9325&creativeASIN=0974589233&SubscriptionId=1MGPYB6YW3HWK55XCGG2 http://www.amazon.com/gp/product/0974589233/ref=x_gr_w_bb?ie...