Specific actions are symptoms of the underlying problem, namely, the founder's low opinion of the people who use his service. That particular quote is an extrem

Specific actions are symptoms of the underlying problem, namely, the founder's low opinion of the people who use his service. That particular quote is an extremely relevant example. If you want examples that illustrate the effects of this mindset, you can find many here: http://en.wikipedia.org/wiki/Criticism_of_Facebook http://en.wikipedia.org/wiki/Criticism_of_Facebook The common theme is flagrant encroachment on the privacy rights of its users, which I don't believe Zuckerberg feels his users deserve. Presumably because they're dumb fucks in the first place for using Facebook.