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Ask HN: We made a helpdesk and feedback community. Would you use it?
Do you see any benefit in providing a feedback community (crowd-sourced support) together with a help desk (private support) for your brand?
- Helprace 12y agoSee http://support.helprace.com http://support.helprace.com for demo. What is your initial impression of what you see? Are you encouraged to create a new account? Would you sign up for a free trial of this type of service? Why/why not?